Remote

How to access Amazon WorkSpaces
Amazon WorkSpaces are virtual computers hosted by AWS and are available anywhere. They're able to connect to the company's share drives, email, and ...
Thu, 12 Mar, 2020 at 2:17 PM
How to use Remote Desktop to connect to your office computer
Microsoft Remote Desktop is a tool that allows you to remotely connect to your office computer. This gives you direct access to your company computer allowi...
Thu, 12 Mar, 2020 at 1:33 PM
Amazon WorkSpaces Troubleshooting
Having problems connecting to your Amazon WorkSpace? Check your connection From the computer you're sitting in front of, go to: https://clients.ama...
Tue, 17 Mar, 2020 at 1:16 PM
How to change the default language to UK in WorkSpaces
The Amazon WorkSpaces default Windows installation uses "English (United States)" by default which makes applications like Excel assume you're...
Tue, 24 Mar, 2020 at 12:51 PM
How to connect to the Sophos VPN
In order to connect to our AWS-hosted resources, you'll need to connect to the Sophos VPN. Note: currently the only instances where you'd need t...
Tue, 19 Jan, 2021 at 11:29 AM
How to update your company laptop's policies
Sometimes IT needs to make changes to settings on your machine. We do this via "policy updates." When you're working at your office computer, ...
Thu, 28 May, 2020 at 12:54 PM
How to install Carbon Black Response on your personal computer
To assist in an investigation of network security, Heylo users may be asked to install "Carbon Black Response" on their personal computers. This i...
Thu, 28 May, 2020 at 1:57 PM